FAQs

Where do you ship from?

We work with trusted international fulfillment partners to ship our products directly to our customers.
This allows us to offer high-quality items at competitive prices while ensuring reliable delivery worldwide.

How long does shipping take?

Shipping times depend on your location:

United States & Canada: 8–14 business days

Some Europe countries: 8–14 business days

What payment methods do you accept?

We accept all major payment methods, including:

Visa

Mastercard

Other secure payment options shown at checkout

All payments are encrypted and processed securely.

Is my payment information safe?

Absolutely.
Our website uses SSL encryption and secure payment gateways to protect your personal and financial information at all times.

Will I receive a tracking number?

Yes.
Once your order is shipped, you’ll receive a tracking number by email so you can follow your package every step of the way.

What is your refund policy?

Your satisfaction is our priority.

If your product arrives damaged, defective, or not as described, please contact us within 3 days of delivery.

In such cases, we offer a refund without requiring you to return the product.

Photo or video proof may be requested to process your refund quickly.

Do you accept returns?

To keep prices affordable and shipping efficient, we generally do not require returns.
Instead, if there is a genuine issue with the product, we focus on fast and fair refund solutions.

What if the product looks slightly different from the photos?

Minor variations in color or appearance may occur due to lighting, screen settings, or manufacturing updates.
This does not affect the product’s functionality or quality.

Will I need to pay customs fees or taxes?

In most cases, no additional fees are required.
However, customs policies vary by country, and any potential local charges are determined by your local authorities.